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Reporting Fraud

Introduction

Taking action helps protect the entire community. Reporting is anonymous and effective.


Core Terminology

TermMeaning
Moderation QueueWhere reports go. Reviewed by human agents.
AnonymityThe user you report will not know who reported them or that they were reported (until banned).
BlockingYou can "Block" a user to stop all chat communication.

Step-by-Step Guide

  1. Click Report: Found on the listing page or chat menu.
  2. Select "Fraud": Or "Scam." Be accurate.
  3. Details: Add a comment (e.g., "Asked for Western Union transfer").

Visual Example

Reporting Dialog

Figure 1: Select the reason that best describes the issue.


Helpful Tips

  • Chat evidence: We can review chat logs for safety purposes. If the conversation happened on WhatsApp, take screenshots and email them to help@auto.ae.

Pitfalls to Avoid

  • Confronting the scammer: Do not tell them "I reported you." Just report and block.